Nexter takes part in the Forum Entreprises Défense (FED), a key event for players in the field of land equipment maintenance in operational condition (MCO-T), which will be held on 13 and 14 October 2021 at Satory (Yvelines). Nexter exhibits the products, services and skills of its Customer Services Department (DSC), as well as the latest innovations proposed by its Innovation and Digital Transformation Department (DITD) to meet the challenges of MCO-T.
Nexter meets the challenges of maintenance in operational condition
Nexter presents its Operational Services Centre (COSS), a pillar of customer assistance, whose savoir-faire has been recognised by the French Army for ten years. This center ensures the complete processing of customer requests, the management of their logistical needs and responses to requests from maintenance personnel thanks to innovative solutions:
- A Business Intelligence solution that enables real-time fleet management. Thanks to this tool, Nexter capitalizes on all the information collected to optimize the management of its activities and thus improve technical operational availability.
- The Nexter Customer Portal. It collects and centralizes customer requests, enabling simplified and digitized management.
- Predictive maintenance, implemented through the HUMS sensor system. A concrete example is presented on the engine oil circuit of the Leclerc tank. Carried out with CKP Engineering, this experimentation aims to optimize fleet management and help maintainers in their decision-making in the field.
- Digitalization of maintenance operations. The digitization of training fleets and computer-assisted maintenance management (GMAO) optimize maintenance operations thanks to new computer software.
- Tele-expertise. With the help of connected glasses, a Nexter expert located at the COSS can now assist an operator live in a maintenance task, wherever he is in the world.
- The Leclerc Diagnostic Simulator (SDL). This updated version integrates the new characteristics of the equipment, following the renovation of the Leclerc tank. Maintenance personnel are trained to search for selected faults according to multiple scenarios.